Reviews
The on-off switch did not work on my Jacuzzi. Scott asked precise questions, said he had the parts in stock, and he could make the repairs the following day. Upon arrival he quickly solved the problems, was very professional, and very …
read moreJames, Thank you for your five star review! We look forward to helping you with your hot tub for many years to come!
We’re very happy working with the service. Thank you 🙏
Htaik, Thank you for your five star review! We look forward to helping you with your hot tub for many years to come!
Great service and work well done and quick !!
John, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you with the pool in the future. We appreciate you!
Very good. Very good service
Thanks Wayne for the great review. It has always been a pleasure working with you. Keep enjoying your hot tub for many years to come.
Friendly & Professional. Good experience
Brad, Thank you for your five star review! We look forward to helping you with your hot tub for many years to come!
Scott was awesome to work with. He went above and beyond in support for our new home. He went out of his way multiple times to accommodate our schedule and I couldn't recommend him enough. We'll definitely be using him for any future needs.
Ty, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you with your pool in the future. We appreciate you!
Scott at Pool Patio Spa has takin care of my pool for over a decade. He is very reliable, friendly and competent. He has helped us tremendously we recommend him to anybody and we have. Thank you Scott and Pool Patio Spa!
Karla, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you with your pool in the future. We appreciate you!
Great place and awesome employes. They have always go above to help and make you feel comfortable
Jerry, Thank you for your five star review! We look forward to helping you with your hot tub for many years to come!
Have been dealing with them for almost 10 years now, hands down the best in service and products !!!
Melissa, Thank you for your five star review! We look forward to helping you with your hot tub for many years to come!
Very impressed!!! They found and supplied pool parts that I struggled to find. Professional and friendly!
Gary, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you with your pool in the future. We appreciate you!
We came in about 15 minutes to close and the associate helped us get started with getting all the chemicals we needed for our spa. Great service
Lee, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
This is the only place I will go and get my chemicals etc everyone you deal with there are always so nice and tell you exactly what you need if your not sure!!!
Patricia, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
Reached out Pools & Spas through website parts for an older pool. They replied quickly with information that I was in need. I able to order the parts through them and as
They promised the parts arrived on schedule.
I so pleased with the …
read moreLarry, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
We always use these guys for our pool. Scott goes above and beyond especially with opening or closing, he's been at our house at 7 /8 at night to make sure it's up and running for season! Definitely call them!
Mary, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Excellent service as always !!!!
We appreciate all the years you have trusted us to help you get the most out of your pool and hot tub. Thanks for letting us know how we are doing!
We love that the people that work there know us by name. They make us feel so important. Their products are incredible and if we have any questions about the chemicals, we can bring by in a sample of the water and they can explain how to …
read moreMaria, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come! Happy Hot Tubbin'
They are always on time and highly qualified for their work
Yinghui, thank you for letting us know how we are doing. We look forward to helping you out in the future.
Everyone I’ve spoken with from Pool Patio & Spas has been extremely kind, efficient, and helpful. I would definitely choose them again!
Maureen, thank you for letting us know how we are doing. We look forward to helping you out in the future.
I have only excellent things to say about Pool Patio and Spas.
I recently (2019) purchased and had installed a new Hot Springs Grandee hot tub that unfortunately developed a leak immediately after installation. Chris and his competent team…
read moreJohn, thank you so much for letting us know how we are doing. It is a pleasure having you as part of our family of happy hot tubbers! Keep enjoying that hot tub.
Chris gave me great advice and our pool looks so much better, thanks Chris
Colleen, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
These people are always very polite and extremely helpful. Bought a couple of pools from them and just got a hot tub this spring. Highly recommend them.
Nancy, thanks for joining our family of happy hot tubbers. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
Great service!
Monica, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Pool Patio & Spas customer service is exceptional! Our hot tub was purchased when we moved to Indiana in 2012 & this was the FIRST component ever replaced. It’s never been shutdown and after Pool Patio and Spas came out this week, it’s …
read moreRob, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
When you purchase a spa, you are really purchasing the spa dealership also. Pool, Patio and Spa are the best in the city and will be there way after the sale and installation.
Gary, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come! Happy Hot Tubbin'
If you want a dealer that provides service with knowledge. This is the place the customer service is TOP notch. Jack, you rock! My tub was delivered and set up and ready to use all by pool and patio & spa. I know nothing about chemicals, …
read moreJodi, thanks for joining our family of happy hot tubbers. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
As usual a very friendly and helpful outcome. There are not very many businesses anymore that make you feel good about doing business with them! Thanks!
Rhonda, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Always good service
Elizabeth, thanks for the great review! It is always a pleasure.
I purchased my above ground pool in 1999 from Pool,Patio and Spa. The pool is still standing with the original frame and liner. Any question, needs they have always been there.
Debra, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Very helpful with any of your pool needs great selection of parts.
Philp, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Scott is the greatest when it comes to service! Shanna in the office is sweet and as helpful as they come! I they have been in charge of my pool and hot tub service for years!
Austin, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool and hot tub for many years to come!
Went in with questions about our pool, walked out with great help and advice from these guys. Super friendly and helpful. Great experience!
Shaun, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Jack...Performed a miracle with our hot tub...nice job Buddy...Hank You...Randy Jackson
Thank you for letting us know how we are doing. Keep enjoying your hot tub!
Great local service – always helpful!!
Thank you for letting us know how we are doing. Keep enjoying your hot tub!
Incredibly dependable and good. I recommend Pool Patios & Spas all summer long! (And once I get a spa to go with our pool, winter too perhaps!)
Gayle, thanks for letting us know how we are doing. We appreciate the feedback!
Jack is awesome-knowledgeable and very kind! I love my hot tub. I feel that hot tubs are not a luxury, but a necessity as I use mine twice a day!
Karen, thanks for letting us know how we are doing. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
I have been doing business with Pool Patio and Spas for several years and have never been disappointed in their service, parts, or supplies for my hot tub. They have been wonderful!
Thank you Janet for choosing us to care for your hot tub. We appreciate it, keep enjoying your hot tub!
They have been very helpful in teaching me how to get the chemicals balanced.
Janet, thanks for joining our family of happy hot tubbers. We look forward to helping you with your hot tub for many years to come!
You all are great!!
John, thanks for the great review! It is always a pleasure.
I’ve been out of town. These guys took care of everything. Great job, highly recommended.
Steve, thanks for letting us know how we are doing. We appreciate the feedback!
Great People and products
Julia and Randy, thanks for joining our family of happy hot tubbers. We look forward to helping you with your hot tub for many years to come!
We have had our Hot Springs hot tub for seven years and have received the most amazing service. They really do care about their customers and do the best they can. I would highly recommend them for any spa or pool. We also bought our …
read moreThank you for your five star review! We look forward to helping you with your pool and hot tub for many years to come!
The staff is amazing. They help us keep our pool and hot tub in good shape they the year.
Thank you for your five star review! We look forward to helping you with your pool and hot tub for many years to come!
Scott represents them really well. He takes care of our entry fountains as if you were walking in to his business. He lets me know if there is anything wrong or if there is something he would like to try.
He stays on top of any issues and …
read moreThankyou for the review. Your satisfaction is important to us. Looking forward to our continued relationship.
Very knowledgeable and very helpful!
I have been a customer with Pool, Patio & Spas for almost 35 years! Nothing but the best from the previous owners to the present owners!
David, we appreciate your kind words. It has always been a pleasure working with you. We are still under the same ownership but plan on offering you and everyone else the same great service when the transition takes place. Thanks again and keep enjoying your spa!
Always helpful and friendly. Thanks
Martha, thank you for letting us know how we are doing. Keep enjoying that swim spa!
These guys are great at taking care of business. I had a breaker kick out and they got to me the next day had a breaker in the truck and it was fixed quickly. So glad to have my hot tub back running. Thanks Chris
You are very welcome Dave. We appreciate the great review. Keep enjoying your hot tub.
Always a pleasure to deal with Pool Patio & Spas!
Linda, thank you for letting us know how we are doing. We appreciate all the years you have used us for your hot tub service needs.
I appreciate their in stock products! We needed to close our pool TONIGHT and they had our pool cover in stock. And I love the convenient location, five minutes from our house. I’ll definitely stop in during pool season next year!
Support …
read moreThank you for your five star review! We look forward to helping you with your pool for many years to come!
I have used Pool and Patios for years. Scott has always taken good care of me and his staff is great too. He has went above and beyond on two occasions for me, three if we want to get technical. Saved me coming home to a disaster dealing …
read moreThank you for your five star review! We look forward to helping you with your pool this season and many years to come!
We needed a product for our hot tub. They helped us out.
Harold, thanks for the great review. It was a pleasure working with you. Happy Hot Tubbin!
Very knowledgeable and helpful. They’ll diagnose the problem and fix it quickly or walk you thru the complexities of fixing it yourself if you’re into that. Chris is great.
Reed, it was a pleasure working with you. I hope you get many more years out of your hot tub!
They are the best!
Thank you for your five star review! We look forward to helping you with your pool this season and many years to come!
We were very pleased with how quick they got us on their busy schedule.
Scott and Spencer replaced the skimmer and filter top on our above ground pool that were damaged by ice due to an improper closing from another pool company in Ft. …
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From the moment I walked into the showroom to look at the selection of hot tubs on display, until my new Azure hot tub was installed & I was trained on the operations & care, everyone I met, discussed features & processed the sales …
read moreDenny, We appreciate your kind words. I am glad that you are enjoying your new spa. Thank you for allowing us to meet your expectations and don't hesitate to reach out with any questions or concerns. All of us at Pool Patio and Spas are here to assist you with all of your hot tub needs.
My mother has been using Pool Patio & Spas for a few years since buying her used hottub. She told me they were always quick to schedule her appt. Responable in price and very knowledgeable. The first issue we have have with our hottub I …
read moreSonya, thank you for the great review. It was a pleasure helping you out. We hope you enjoy your new to you hot tub for many years.
Staff is always excellent when helping a customer. Have always been more than pleased with their knowledge and willingness to go above and beyond to help solve the any problems..
Thank you for your five star review! We look forward to helping you with your pool this season and many years to come!
Very friendly front person ,
shop people loaded our hot tub insulated cover.Very pleased with everything
Terrill, thanks for the great review. It was a pleasure working with you. Happy Hot Tubbin!
the stuff is amazing. the whole experience was great i would highly recommend them
Clint, thanks for joining our family of happy hot tubbers. We greatly appreciate you and look forward to helping you out in the future.
We've done business with PP&S for decades, they are the best at what they do!
Jean, it has always been a pleasure. We appreciate the opportunity.
Very helpful. Thanks
Cody, we appreciate the great review.
Very helpful. I sent a text and the associate discovered my problem right away and had a solution
Karl, it was a pleasure helping you out. Keep enjoying your spa.
I had them move a hot tub for me. They were very friendly and helpful. I buy all my chemicals there and they are very friendly and helpful as well.
We appreciate the great review Andrew. Keep enjoying your new hot tub!
Lovely peeps, know their products well. Delivered on time, set up went smoothly, good training on how to maintain. Highly recommend:-)
Sherri, thanks for the great review. It was a pleasure working with you. Happy Hot Tubbin!
Always a great place to do business. All questions and concerns are handled asap. Their products are top grade. My 4 person spa is at least 8 years old and still doing well.
Dave, thank you for letting us know how we are doing. Keep enjoying that hot tub.
I have a 15 year old Bullfrog 3 person hot tub. The control board went out and parts were no longer available. Chris Krammer found a spa pack that would work with my tub. He installed the spa pack and top side control in record time. then …
read moreBob, thanks for the great review. It was a pleasure helping you give your hot tub a little more life. We look forward to helping you in the future.
Always helpful with our swimming pool needs.
Thank you for your five star review! We look forward to helping you with your pool this season and many years to come!
Very helpful and efficient, was not rushed and they explained what everything was for and how to use it.
It was a pleasure working with you Michael. Hope to see you soon, hope you have a great pool season!
Best pool service company in Fort Wayne! Straight forward and will not over sell you on unnecessary products. Exceptional service. Cannot recommend highly enough.
Thank you for your five star review Steve! We look forward to helping you with your pool this season and many years to come!
Only place I will ever go to get supplies
For my pool!!! Staff is very friendly and helpful!!
Andrew, thank you for the review. All of us appreciate it and enjoy working with you!
Friendly people and great service so far!
Thank you for the great review Tom! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Chris and team did a great job getting out to my house to fix the hot tub. There were multiple problems and he got them all fixed. He was doing in it cold, windy and wet conditions and I appreciated that.
Nate, thank you for the great review and letting us put some new life into your old hot tub. Enjoy it and happy hot tubbin!
This is our third hot tub we have purchased from Pool, Patio and Spas. They stand behind their product and give great service if an issue arises.
Susie, we appreciate your continued business and enjoy keeping you in hot water! Thanks again for all the years you have trusted us to care for your hot tubs.
Purchased last year’s model for a significant discount. Didn’t feel pressured to buy anything. I like that they send somebody out before the install date just to check things out and make sure there won’t be any issues. Delivery was fast …
read moreThank you for the great review Adam! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Excellent customer service and no high pressure sales
Thank you for your review Sheila. We are a no pressure company. We invite everyone to visit our showroom to take a look for themselves. When you are ready, we are ready.
Shana is amazing! She was so very helpful. The process was smooth as well. She let our son come in and enjoy the hot tub in the showroom. The set up for the hot tub was quick and the electrician they referred was great too! We love our hot …
read moreThank you for the great review Chelsea! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Excellent and prompt service . We will always use their maintenance for any of our Spa needs
Jeff, you have trusted all of us at Pool Patio and Spas for a long time to care for your hot tub. We appreciate you and hope you get to keep making memories for many more years in your hot tub!
Friendly, knowledgeable and timely!
Thank you Paul, we look forward to helping you out in the future.
Awesome service! We have had them out twice this year and their speediest to get the spa fixed was amazing.
Thank you Matt, we appreciate the opportunity to work with you.
Went in just window shopping. Staff member was very courteous and not pushy. They sell hot springs tubs which are rated well and they appear to stand by them. They definitely convinced me to come to them when we are ready. Thx again.
Thank you for your review. We are a no pressure company. We invite everyone to visit our showroom to take a look for themselves. When you are ready, we are ready.
Scott is the man!
Thank you so much Brandon! We appreciate your 5 star review and look forward to serving you in the future!
I recently purchased a Hot Spring Envoy. I got lucky and they had one on the floor that was available and they had it delivered and installed within 2 weeks. Most places had a substantially longer wait time. They also scheduled the …
read moreThank you for the great review David! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Chris has always given us the best service and support for our awesome Grande tub. We will continue to do all our pool and spa business with Pool Patio and Spas!
Thanks Rick! It is always a pleasure speaking to you. Reach out if we can be of further assistance.
Awesome customer service!!!
Thank you so much Jason! We appreciate your kind words and look forward to serving you in the future!
Very easy to work with and install was quick, accurate and hassle free. Great place to buy a hot tub.
Thank you for the great review Todd! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Readily available for my needs. Very friendly and knowledgeable.
Thank you for letting us know how we are doing. It was a pleasure meeting you and we look forward to helping you out in the future.
Quick, straight to the point and fair prices.
We appreciate the great review. Pool Patio and Spas has been providing quality products and services to our customers for over 55 years.
Good customer service
Eric, Thank your for letting us know how we are doing. We look forward to helping you out in the future.
We appreciate their service and knowledge!
Thank your for letting us know how we are doing. We look forward to helping you out in the future.
Incredibly responsive, fast service
Adam, we appreciate the great review. Thanks for choosing us to keep your hot tub running. We look forward to helping you in the future.
Amazing customer service!
Thor, Thank your for letting us know how we are doing. We look forward to helping you out in the future.
Truly top-notch friendly care. Knew exactly what they were doing and got the job done. Highly recommend them
Thank you for being our customer! We're glad you were pleased with the service changing the circulating pump in the hot tub. Please let us know if you need anything else.
They always have very capable, nice owners to help you. They helped me immediately to fi d all the chemical Susie's and test strips that I was looking for for my spa to keep it perfect and fresh !
Thanks for that great review Diana. We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.
This company has went above and beyond my expectations. I have had trouble w my hot tub for 3 months and they have came and worked on it multiple times. First it was a heater, then a sensor, and then a clogged filter. It has been running…
read moreJason, all of us at Pool Patio and Spas Inc. appreciate you choosing us for your hot tub repair needs. I am glad we were able to keep you in hot water! Please reach out if we can be of further assistance.
Great place to work with when you have with a spa or are looking to purchase one.Experienced a water leak in my 23 yr.spa that is inside the Home and was able to send pictures to Chris and he came out, repair the items that I need fixed …
read moreBob, it has been a pleasure keeping your hot tub running all of these years. We appreciate you and look forward to keeping your hot tub running.
Very helpful, knowledgeable, and responsive.
Thank you so much Dan! We appreciate your kind words and look forward to serving you!
We have been getting pool supplies here for several years and now use some of the pool services. Love this company they never try to sell you products you don't need they are very knowledgeable. Great customer service and friendly and …
read moreWe will be here for you for many more years to come! Thank you for being a long time customer! Hope to see you soon!
Always such friendly people working there. Very quick to help with questions or concerns. Best place to shop for your pool or spa needs.
Thanks for being so pleasant!
Thank you so much Norma! We appreciate your kind words and look forward to serving you!
Opening the pool went fast, and perfect just like it is every year. Scott does a fabulous job and always here when he says he’s going to be here
Thankyou for the kind words. We are always striving to prompt and reliable.
Quick response, quick fix , thank you!!!
You are very welcome Dave, we are always glad to help you out. Thanks for trusting us to care for your hot tub!
