Reviews | Pool, Patio & Spas

Always friendly and helpful every time I enter the store

Good product and service. Staff makes me feel important!

Great service. Great prices. Locally owned.

The team returned for a slight noise and fixed it in a timely manner!

Everyone there was very knowledgeable and made the buying process easy !

I would highly recommend Pool Patios and Spas to anyone interested in a hot tub. My wife Sandy and I enjoyed meeting and working with Shanna when selecting the right hot tub for our family. She was very knowledgeable and helpful as we were …

Excellent service from start to finish, The whole group from sales service and installation was great help in making my 1st hot tub purchase!

Always a pleasure dealing with anyone at Pools,Patio and Spa..Today it was Chris who helped install my Hot Tub many years ago...Great employee!!!

We were in the market for a hot tub and we had no idea where to start but we had a budget in mind. Scott got us set up with the perfect model for our family the team showed up when they said they would installed it flawlessly without …

We’ve been using Pool Patio & Spas for 13 years. Always reliable, always timely and thorough. We can always count on them to take of our spa needs. Chris and his team are professional and respectful of our property and the prices for …

They helped us secure a temporary heating element for our hot tub, and performed the required fix to get our tub back in working order. Excellent customer service!

Chris is amazing! He is extremely knowledgeable and friendly. He’s honest about what you need and will not try to upset or gouge you. We ordered a new hot tub during the pandemic with a month wait time. When the company took longer than …

Great people great place to shop. Truckers no problem being unloaded.

What a great place. Excellent management.

Good Folks, responsive and fairly priced!

These guys are very good at customer service. Had scheduled some elements to be replaced and the elements had went bad before the scheduled date. Due to the inclement weather that was forecasted, and knowing there was no heat to my spa …

The staff has been extremely helpful and we enjoy our new hot tub.

Superb Service and competitive prices

They were very helpful. Fixed the problem in no time. Now we can enjoy the hot tub again!!!!

They were very professional and quick

Thank you for fixing my hot tub!!! Your workers were so nice and helpful. They did such a fantastic job! I can’t wait to buy another product from you !

It's winter out you're hot tubs down to 70°. What do you do you call pool patios and spas they send out a technician who immediately diagnose the problem being electronic board replacement was in hand and installed how about that up to 102…

I believe pool and patio has some of the most dedicated and knowledgeable staff in town.

Really happy with our experience at Pool patio and spas. They helped us pick out the right hot tub for our family. The team installed it very professionally and explained how to use and maintain the tub. Our family is loving the time we get…

Always helpful and friendly. Thanks

Had the Chemicals I needed. Excellent service!!

That's why that it's the only place I shop for my Hot Tub supplies!!

And I bought my Tub there 14 years ago. Hot Springs is an Excellent Hot Tub Brand!!

Great service ,on time ,professional technicians and very personable and explained what was being done to fix my heat pump 👍

Very friendly knowledgeable service!

Went out of their way to help me.

If you want honest informative people then this is the place! They know their products, they care about their customers and they go above and beyond! Very professional and just good down to earth people! They don’t stop after the sale. …

Best people to work with

We love our new Flash!!! If you are looking for a hot tub look no further. Shanna and Chris helped us select the right tub for our needs. They went through the entire setup process at the store and when the tub was delivered. When you buy …

Very prompt, professional, knowledgeable service. What else should I want?!

Pool Patio & Spas is a great place. Very pleasant and helpful.

Have dealt with Pool Patio since 1991. Friendly and very helpful. Very few service calls needed but very responsive in fixing any problems we had

Yes I would recommend them very much larry stark

The sales people are fantastic, they treat people real good

We purchased our hot tub from them. Super helpful. Great when you give them a call and ask question

The service is where they also shine above their competitors. Good people to do business with.

Your service is excellent! I trust you with my spa.

Always friendly and can answer our questions with regards to any troubles or concerns we have with spa

they where very thorough and nice I will send my friends and family. Ill give them 5 stars

Very friendly people. Very prompt and professional.

Everything went well look forward to having you opening my pool in the spring thanks

We just got our endless pool and it’s totally worth it. Mr Chris and his team was wonderful . They set up our pool and helped us very patiently every time we had questions. We are enjoying it to the fullest. Definitely recommend it.

Adequate and prompt service

Scott is very attentive and has kept our pool sparkling for many summers. They take care of pool and spa cleaning, mechanical/electrical maintenance and water balancing with no supervision required. They are trustworthy, reliable and would …

They was timely, did work throughly, and cleaned up after closing.

Very smooth and efficient service. Regrettable delay of spa cover by manufacturer, but once received Pool, Patio & Spas contacted us , installed the cover, and serviced our spa. We were very happy with the service. Will definitely call them…

Great service and communication, highly recommend them .

Got a great deal on a hot tub. I love shopping local. Quick and efficient.

Very helpful with all questions regarding your hot tub!! I will continue doing business with them.

Service and installation was great 5 stars

Always very friendly and helpful.

We always have a great experience with this company!

Chris is the best Hottub technician in the state of IN.

Pool Patio & Spas is quick to respond to service requests, they have excellent customer service, and they have fair prices. High quality work!

I HIGHLY recommend them for any spa or …

We have had our hot tub for over 18 years! The few times it needed service was prompt and successful every time. Never once has Chris suggested we need to get a new hot tub. Great place to buy and be taken care of for years!

Just posted a 5 star rating for your company. You've earned it.

We have been a customer for years. We bought our hot tub from them several years and they made the experience very positive. Since that time we have needed their help and advice on several items and they have always been super helpful and …

Extremely satisfied with my first experience with Pool Patio & Spas, Inc. I was in need of a part for my pool pump and could not find one locally. No one was able to get a part in less than 10 days, but Pool Patio got it for me the next day…

Everything went very well and I love my hot tub 😌

I went to Pool, Patio and Spa for a part for my intex inflatable pool. I was quickly supplied a part that was not available online. The charge was the same as the price online and was good quality!

Absolutely love the care of your associates.

Pool Patio & Spas helped out so much. This year when our inground pool was opened, it was very cloudy and the chlorine wasn’t registering although there had been a lot of chlorine put into the pool. We struggled with this problem, multiple …

Reached out Pools & Spas through website parts for an older pool. They replied quickly with information that I was in need. I able to order the parts through them and as

They promised the parts arrived on schedule.

I so pleased with the …

I am very happy with the very kind and helpful people at Pool Patio & Spas. They always go out of their way to help me. If they don't have what I want they always do every thing they can to find it for me. As for me I don't …

Sales rep was extremely knowledgeable, helpful and courteous. Will be returning to Pool Patio and Spa for future supplies for our pool.

I would recommend this company to everyone ! Such great people who care and listen ! Especially Scott, what an awesome fellow !

Thanks for coming out so quickly and fixing our problem ! Excellent service, you both deserve a raise. I know the chocolates were not enough!'... 👍

Fast, friendly service. Very helpful!

Very professional and helpful. Always appreciate going the extra mile to help maintain and older unit. Thanks so much.

Staff is knowledgeable and friendly. Doesn’t try to sell products that are not needed.

I learned something today and your salesperson was very helpful.

I learned something today and your salesperson was very helpful.

CHRIS WAS VERY RAPIDLY RESPONSIVE AND REPAIRS WERE COMPLETED WITH HIS EXCEPTIONAL KNOWLEDGE ABOUT PRODUCT.

excellent service and help. thanks!

The people there are very knowledgeable.

These folks were fantastic to work with. Very friendly on the phone and in person as I was shopping for a spa. They were able to make a delivery and install within a few days of me deciding to purchase. They were able to put me in a …

These guys are GREAT. Super knowledgeable and friendly. Wonderful to work with and ready to help when problems arise. We count on Scott to help keep the pool running all summer!

Awesome service and they also carry local honey. Great for those spring time allergies for you and your dog!

Scott is great! We just bought our house last fall, and he did a great job orienting us to our pool and getting it set up for the year.

I moved in to a house with an inground pool 2 years ago. Never had a pool before so I had no clue how to maintain it. I overpaid 2 other places first that didnt do great work and were not helpful when I asked them to teach me the basics. …

Friendly and courteous service.

Went to Pool Patio and Spas to get seals for a pool pump and Chris informed me that I would also need an additional part.

He got it ordered and delivered to my home when he was in the area, all within a week …

Needed some plumbing parts for my hot tub. Very helpful and got me all the correct pieces!

Ordered spa products by phone and picked up the next morning, via a handoff at the door! Great service.

Knowledgeable, helpful, friendly & great customer service! I won’t go anywhere else!

You did a great job. Thank you so much

Pool Patio and Spa are top notch. Family feeling, been with them since I purchased my Hot tub over 10years ago. I trust nobody else except them for everything Hot Tub.

I called to see if they sold a special tool to replace a jet on my whirlpool tub. They did not sell them but offered to allow me to borrow the one they had for a very small deposit. I would recommend this place to anyone in need of pool or …

Amazing experience. Best customer service. Just all around your best option for hot tub and pools

Called for service and they were there within 1/2 hour. Fixed the problem I was having and helped with some others. Reasonably price for service call and done in 1/2 hour. Was able to order other parts that afternoon and pick up next day

Troubleshooting is fantastic whenever needed which isn’t often. Warranty is awesome! People are very honest and helpful, it’s more about getting a future customer than a sale. Our tub is 21 yrs. old, just changed the 1/4 hp small pump and …

Fast hot tub repair without any hassle. Scott is a true professional.

They always treat us SO good !!!!

Staff was both courteous and knowledgeable. All questions were answered, and when few concerns were expressed, they were addressed promptly. From initial consultation to final installation, they were very professional and helpful. Highly …

Very helpful and the best price I found!

Friendly and helpful as always

Going on my 4th year working at pool patio and Spas I would say I never worked for a company that cares about your well-being as much as here they treat me with respect and I never thought I would find a family and a job at the same time so…

Went in for chemicals,,,got so much more,,,,Chris n Shanna are knowledgeable, helpful, and wonderful people to work with❤❤❤❤

Always fast, friendly service...greeted at the door. Had my merchandise loaded in my car while I was paying. Great place to go.

Great staff, great service, great prices... Simply great company

Great Company with quality products and service! Highly recommend.