This is our third hot tub we have purchased from Pool, Patio and Spas. They stand behind their product and give great service if an issue arises.
Susie, we appreciate your continued business and enjoy keeping you in hot water! Thanks again for all the years you have trusted us to care for your hot tubs.
Purchased last year’s model for a significant discount. Didn’t feel pressured to buy anything. I like that they send somebody out before the install date just to check things out and make sure there won’t be any issues. Delivery was fast …read more
Thank you for the great review Adam! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Shana is amazing! She was so very helpful. The process was smooth as well. She let our son come in and enjoy the hot tub in the showroom. The set up for the hot tub was quick and the electrician they referred was great too! We love our hot …read more
Thank you for the great review Chelsea! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Excellent and prompt service . We will always use their maintenance for any of our Spa needs
Jeff, you have trusted all of us at Pool Patio and Spas for a long time to care for your hot tub. We appreciate you and hope you get to keep making memories for many more years in your hot tub!
Went in just window shopping. Staff member was very courteous and not pushy. They sell hot springs tubs which are rated well and they appear to stand by them. They definitely convinced me to come to them when we are ready. Thx again.
Thank you for your review. We are a no pressure company. We invite everyone to visit our showroom to take a look for themselves. When you are ready, we are ready.
I recently purchased a Hot Spring Envoy. I got lucky and they had one on the floor that was available and they had it delivered and installed within 2 weeks. Most places had a substantially longer wait time. They also scheduled the …read more
Thank you for the great review David! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
They always have very capable, nice owners to help you. They helped me immediately to fi d all the chemical Susie's and test strips that I was looking for for my spa to keep it perfect and fresh !
Thanks for that great review Diana. We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.
This company has went above and beyond my expectations. I have had trouble w my hot tub for 3 months and they have came and worked on it multiple times. First it was a heater, then a sensor, and then a clogged filter. It has been running…read more
Jason, all of us at Pool Patio and Spas Inc. appreciate you choosing us for your hot tub repair needs. I am glad we were able to keep you in hot water! Please reach out if we can be of further assistance.
Great place to work with when you have with a spa or are looking to purchase one.Experienced a water leak in my 23 yr.spa that is inside the Home and was able to send pictures to Chris and he came out, repair the items that I need fixed …read more
Bob, it has been a pleasure keeping your hot tub running all of these years. We appreciate you and look forward to keeping your hot tub running.
We have been getting pool supplies here for several years and now use some of the pool services. Love this company they never try to sell you products you don't need they are very knowledgeable. Great customer service and friendly and …read more
We will be here for you for many more years to come! Thank you for being a long time customer! Hope to see you soon!
Pool Patio and Spas has provided me A+ service for my residential hot tub. They are super friendly, highly experienced and most knowledgeable about all things related to my outdoor spa. They have provided a repair to my electrical …read more
Mari Anna, we appreciate the great words and confidence you have in us. I will let Jack know. It is always a pleasure speaking with you. Keep enjoying your great hot tub!
Scott represents them really well. He takes care of our entry fountains as if you were walking in to his business. He lets me know if there is anything wrong or if there is something he would like to try.
He stays on top of any issues and …read more
Thankyou for the review. Your satisfaction is important to us. Looking forward to our continued relationship.
This business has superb customer service. Anytime we have had questions or concerns with our new hot tub, they have been helpful and sent technicians to our home. We couldn't ask for a better response! Thank you!
Thank you for the review Kim! If there is anything you need please don't hesitate to let us know.
I cannot say enough great things about these people, the company, the dedication, and the willingness to solve issues.
I am on a cruise ship and my spa powered off right as Indiana is to get a cold snap
I called and shayna and the guys …read more
Thank you for your kind review Chad! We couldn't be happier to welcome you to our HotSpring family. Happy hot tubbing! If there is anything you need please don't hesitate to let us know.
We love our new hot tub! From the showroom to delivery to installation, Pool Patio & Spas, Inc.'s staff were knowledgeable, courteous and efficient! Even with delays in production & shipping due to the pandemic, we were kept informed on …read more
Thank you for your kind review Rob! You and Leah were a great pleasure to deal with and we couldn't be happier to welcome you to the HotSpring family. Happy hot tubbing!
I've never owned a hot tub before and was slightly intimidated by how to keep the chemicals in check. Pool Patio and Spas was the only place I called that would not only deliver the tub, but also hook it up, fill it, and go through a …read more
Thank you for your kind review Julie! You are always a great pleasure to deal with and we couldn't be happier to welcome you to the HotSpring family. Happy hot tubbing! If there is anything you need please don't hesitate to let us know.
Service is prompt, dependable, and the pool looks amazing every week.
Scott is always concerned with how the units are running and seamless when he comes you don’t even know he’s there gets a job done and he’s gone. I’ve had other pool …read more
I've been using Pool Patio & Spas for years for my pool. I've used them for opening and closing, repairs, testing water quality, and buying chemicals. Scott is great, definitely an expert I trust for questions on pumps, maintenance or …read more
Thankyou for the review. Happy to help out
We, my wife and I, use our Hot Springs Hot tub almost daily. This is our second Hot springs Hot Tub (the first we left with a home we sold). The staff at Pool Patio & Spas we helpful, friendly, and knowledgeable. They followed up on our …read more
Pools Patios & Spa did an above excellent job
In setting up our new Spa at our home. They had to negotiate the spa downhill for about 50 feet and then install it between a brick column and the house leaving 3 to 4 inches on each side. They…read more
Our family has been using Pool Patio and Spas for decades. Support them by being loyal to businesses dedicated to providing the best products and services to their customers. They are always kind, helpful, and honest. Join the happy …read more
I very much appreciate the service I get from Pool Patio & Spas. The employees know their business and it makes it nice for customers.
Pools, Patios, and Spas (especially Chris) is amazing. When shopping for a hot tub, everyone said the dealer can make or break your experience, because you will deal with them for service of your hot tub. I am so grateful we chose this …read more
Was looking for some chlorine tablets in fort Wayne Indiana nobody has the 1-in tablets stopped in at pool patio & spa inc. and the gentleman there was very professional very polite and very helpful didn't have what I was looking for but …read more
I have not been into this place since I was a kid going with my mom for pool chemicals and they are still the friendliest people to work with. I am new to the pool maintenance world and appreciate them taking the time to explain what is …read more
It went great. Very good customer service. We shall return for our spa needs. Thanks.
Our Olympic pool is 26 years old. I knew we were in trouble this spring when the water level was below the skimmer. The skimmer and filter were cracked due to improper winterizing. Scott and Spencer came down and assured us it was fixable. …read more
We were very pleased with how quick they got us on their busy schedule.
Scott and Spencer replaced the skimmer and filter top on our above ground pool that were damaged by ice due to an improper closing from another pool company in Ft. …read more
You are always so friendly and helpful. Thank you
Kindnesses and you always remember my name I like that as a customer! It always great love the new 👀
I would highly recommend Pool Patios and Spas to anyone interested in a hot tub. My wife Sandy and I enjoyed meeting and working with Shanna when selecting the right hot tub for our family. She was very knowledgeable and helpful as we …read more
Excellent service from start to finish, The whole group from sales service and installation was great help in making my 1st hot tub purchase!
Thank you for posting this! We take pride in getting people in hot water! Thoroughly enjoyed the opportunity to work with you! Happy Hot Tubbin'!!
Always a pleasure dealing with anyone at Pools,Patio and Spa..Today it was Chris who helped install my Hot Tub many years ago...Great employee!!!
We were in the market for a hot tub and we had no idea where to start but we had a budget in mind. Scott got us set up with the perfect model for our family the team showed up when they said they would installed it flawlessly without …read more
We’ve been using Pool Patio & Spas for 13 years. Always reliable, always timely and thorough. We can always count on them to take of our spa needs. Chris and his team are professional and respectful of our property and the prices for …read more
These guys are very good at customer service. Had scheduled some elements to be replaced and the elements had went bad before the scheduled date. Due to the inclement weather that was forecasted, and knowing there was no heat to my spa …read more