Reviews | Pool, Patio & Spas

Pool Patio and Spa are top notch. Family feeling, been with them since I purchased my Hot tub over 10years ago. I trust nobody else except them for everything Hot Tub.

I called to see if they sold a special tool to replace a jet on my whirlpool tub. They did not sell them but offered to allow me to borrow the one they had for a very small deposit. I would recommend this place to anyone in need of pool or …

Amazing experience. Best customer service. Just all around your best option for hot tub and pools

Called for service and they were there within 1/2 hour. Fixed the problem I was having and helped with some others. Reasonably price for service call and done in 1/2 hour. Was able to order other parts that afternoon and pick up next day

Troubleshooting is fantastic whenever needed which isn’t often. Warranty is awesome! People are very honest and helpful, it’s more about getting a future customer than a sale. Our tub is 21 yrs. old, just changed the 1/4 hp small pump and …

Fast hot tub repair without any hassle. Scott is a true professional.

They always treat us SO good !!!!

Staff was both courteous and knowledgeable. All questions were answered, and when few concerns were expressed, they were addressed promptly. From initial consultation to final installation, they were very professional and helpful. Highly …

Very helpful and the best price I found!

Friendly and helpful as always

Going on my 4th year working at pool patio and Spas I would say I never worked for a company that cares about your well-being as much as here they treat me with respect and I never thought I would find a family and a job at the same time so…

Went in for chemicals,,,got so much more,,,,Chris n Shanna are knowledgeable, helpful, and wonderful people to work with❤❤❤❤

Always fast, friendly service...greeted at the door. Had my merchandise loaded in my car while I was paying. Great place to go.

Great staff, great service, great prices... Simply great company

Great Company with quality products and service! Highly recommend.

Go there ,great deals on pool chemicals

Great service!

PP&S has serviced our pool for nearly 15 years. Excellent service.

I have only excellent things to say about Pool Patio and Spas.

I recently (2019) purchased and had installed a new Hot Springs Grandee hot tub that unfortunately developed a leak immediately after installation. Chris and his competent team …

The service is unparalleled to anyone in town. Scott is knowledgeable and caring and kind. He goes above and beyond to make sure our pool looks nice. My office even called him for help with the water feature at Promenade Park and he took …

Love our Hot Springs spa from Pool Patio and Spas. They helped us pick out the right model for our space, gave us a good deal, and were very helpful in bringing the spa to us at the appropriate time. Their expertise in maintenance and …

Kindnesses and you always remember my name I like that as a customer

Most definitely would recommend you!!!

Pool water has never looked better. Need some maintenance completed equipment..thanks guys! Great job

You guys are awesome specials Scott he solves all my needs!

Fast service, there when you need them

Love this place!

Pool Patio and Spas is a great company to work for. I love the fact that we offer hot tubs to be used (not sold). As a service technician of 20 years here, it amazes me how our hot tubs are still performing and being used …

I have to say I was amazed that you had a new top for our 2004 spa. Thanks for being so helpful. Couldn't ask for better service. Thank you so much.

They have everything you need for pools and spa

We purchased a spa in December 2018 and have been nothing but satisfied. The staff were very knowledgeable and helpful, hepling us with every step in the process. We are pretty picky customers and they met all of our expectations. Thanks!

We bought a hot tub 6 years ago. The customer service here is fantastic! We were extremely happy with our purchase then and we still are! Always pleasant to work with. Our hot tub is one of the best investments we ever made!

Pool, Patio and Spas is a great company to work for! I take pride in helping customers find their perfect hot tub! Stop in and say hi, I would love to meet you!

Purchased our first hot tub here and it was an absolute pleasure. They were very informative and made the buying experience easy. We did a test soak and thought it would be awkward but they made it a very enjoyable experience. Installation …

When everyother store was trying to sell me a 400 dollar part to replace the old one, this store was the only one to give me options and saved me a lot of money. Friendly employees and I will continue to do my business here.

These guys are exceptional. I’m not the easiest customer in the world as I expect a lot but these guys surpassed my expectations in the end. They answer their phones, respond, stand behind their work. I ended up just replacing my pump …

owned and ran by good trust- worthy people. customer service is the best!!

Pool Patio & Spas did a repair on our jetted tub and were very professional and a good price. I will use them again if a need ever arises.

We purchased a hot tub from Pool Patio and Spas 13 years ago, and it is still working great! The staff is friendly and knowledgeable. The 2 minor repairs we have needed have both been under $200. We love our tub, but when we need a new one…

Friendly and helpful staff

Love this place! Reasonable prices and great staff!

Awesome and welcoming. Knows every product in and out

The folks there were great and the products sold were shown beautifully. Pj

These are the best people to work with! Great job Bill & Donna on putting together a wonderful team to service your clients!

This is my second hot tub from this dealer. My other one served me well for 13 years and it was time to downsize, now that the kids have moved on. Love my new hot tub, just like I loved my old one. Donna and Bill have been great to work …

We purchased our spa 30 years ago and have had excellent service from the staff at Pool Patio & Spas. After all these years, they remember us and have been helpful and knowledgeable in addressing all our questions and spa needs. This is a …

After trying to find someone to work on my hot tub for 2 1/2 years Scott came and looked at it and had it going within a week. Thanks Pools Patio & Spas for sending Scott out. And thank you Scott for doing such a great job and being so …

Quality of the spa, price, scheduling, installation, post sale support (exchanged step color) as well as payment flexibility was outstanding. Actually could test the spa in their shop after hours! The spa is super easy to care for, exactly …

The pool was my late father's he past away 2 years ago. The pool sat for 2 years. It was in bad shape. Bill came out put new walls in. It needed a lot of cement work. Bill & Ron did wonders. They worked very hard. It looked great, even …

Very nice store with great inventory and a family feel.

This is the place to go.

Great very helpful

Donna and Bill were a pleasure to work with. Everybody on their team is so professional and courteous. Always stayed in contact for each step of our installation. So happy with our tub and covana.

Thanks again.

My father past 2 years ago, pool sat for 2 years,it was in bad shape. Bill came out put in new walls, reshaped the angles to the new walls with cement. Put the new liner in. It fit like a glove. Today when old friends see the pool,they say…

Nice sales people

Awesome customer service and a pleasure to do business with.

Staff is very friendly and doesn't try to get you too buy things you don't need.

If you are interested in a spa you must visit Pool Patio and Spa. I been a customer for over ten years, no problems with my spa whatsoever, but as years go by new models and features are developed which interested me and I traded my hot …

We had our hot tub for over 25 years and in a room connected to our bedroom. We enjoyed it all those years and have now moved it to our granddaughter's house for them to enjoy. Some people might think that having it inside would cause …

Nothing but good to say about Pool Patio and Spas! They've been more than helpful and went above and beyond for me. Chris was excellent to work with – very knowledgeable and professional. Would highly recommend Pool Patio and Spas – you won…

Our recent purchase of a hot tub has been the best experience ever. From the minute we walked in the door, we were 100% satisfied. From the test soak to the install, what a wonderful experience. All the staff is knowledgeable and friendly. …