Chris and team did a great job getting out to my house to fix the hot tub. There were multiple problems and he got them all fixed. He was doing in it cold, windy and wet conditions and I appreciated that.

This is our third hot tub we have purchased from Pool, Patio and Spas. They stand behind their product and give great service if an issue arises.

Purchased last year’s model for a significant discount. Didn’t feel pressured to buy anything. I like that they send somebody out before the install date just to check things out and make sure there won’t be any issues. Delivery was fast …

Excellent customer service and no high pressure sales

Shana is amazing! She was so very helpful. The process was smooth as well. She let our son come in and enjoy the hot tub in the showroom. The set up for the hot tub was quick and the electrician they referred was great too! We love our hot …

Scott was fast, efficient & very knowledgeable with assessing & fixing our hot tub. We will be loyal customers from here on out.

Excellent and prompt service . We will always use their maintenance for any of our Spa needs

Friendly, knowledgeable and timely!

Awesome service! We have had them out twice this year and their speediest to get the spa fixed was amazing.

Went in just window shopping. Staff member was very courteous and not pushy. They sell hot springs tubs which are rated well and they appear to stand by them. They definitely convinced me to come to them when we are ready. Thx again.

Scott is the man!

I recently purchased a Hot Spring Envoy. I got lucky and they had one on the floor that was available and they had it delivered and installed within 2 weeks. Most places had a substantially longer wait time. They also scheduled the …

Chris has always given us the best service and support for our awesome Grande tub. We will continue to do all our pool and spa business with Pool Patio and Spas!

Awesome customer service!!!

Very easy to work with and install was quick, accurate and hassle free. Great place to buy a hot tub.

Readily available for my needs. Very friendly and knowledgeable.

Quick, straight to the point and fair prices.

Good customer service

Incredibly responsive, fast service

Amazing customer service!

Truly top-notch friendly care. Knew exactly what they were doing and got the job done. Highly recommend them

They always have very capable, nice owners to help you. They helped me immediately to fi d all the chemical Susie's and test strips that I was looking for for my spa to keep it perfect and fresh !

This company has went above and beyond my expectations. I have had trouble w my hot tub for 3 months and they have came and worked on it multiple times. First it was a heater, then a sensor, and then a clogged filter. It has been running…

Great place to work with when you have with a spa or are looking to purchase one.Experienced a water leak in my 23 yr.spa that is inside the Home and was able to send pictures to Chris and he came out, repair the items that I need fixed …

Very helpful, knowledgeable, and responsive.

We have been getting pool supplies here for several years and now use some of the pool services. Love this company they never try to sell you products you don't need they are very knowledgeable. Great customer service and friendly and …

Always such friendly people working there. Very quick to help with questions or concerns. Best place to shop for your pool or spa needs.

Thanks for being so pleasant!

Opening the pool went fast, and perfect just like it is every year. Scott does a fabulous job and always here when he says he’s going to be here

Quick response, quick fix , thank you!!!

The fella there is very knowledgeable and helpful!

Order a pool should be in this month

They always have incredible service, and are a pleasure to work.

Pool Patio and Spas has provided me A+ service for my residential hot tub. They are super friendly, highly experienced and most knowledgeable about all things related to my outdoor spa. They have provided a repair to my electrical …

Scott represents them really well. He takes care of our entry fountains as if you were walking in to his business. He lets me know if there is anything wrong or if there is something he would like to try.

He stays on top of any issues and …

Friendly willing to help very knowledgeable!

This business has superb customer service. Anytime we have had questions or concerns with our new hot tub, they have been helpful and sent technicians to our home. We couldn't ask for a better response! Thank you!

I cannot say enough great things about these people, the company, the dedication, and the willingness to solve issues.

I am on a cruise ship and my spa powered off right as Indiana is to get a cold snap

I called and shayna and the guys …

We love our new hot tub! From the showroom to delivery to installation, Pool Patio & Spas, Inc.'s staff were knowledgeable, courteous and efficient! Even with delays in production & shipping due to the pandemic, we were kept informed on …

Scott hooked me up with jacuzzi parts I needed. Knowledgeable and friendly

The service was early and very pumped and the service man was very courteous and helpful to sums up thanks again

We stopped in with beginner questions on a hot tub purchased elsewhere and received excellent service and the proper chemicals we needed. We will definitely be regular customers!

Timely, informative, helpful customer service. Great products, awesome communication. We trust them for all our pool needs,.

Just great service!!!! As well as selling the very best of products..Hot Springs Spa..far superior to its competitors

Couldn’t have asked for more. These guys know their stuff!

The best place to go to if you ever need anything for your spa. Service was wonderful and people are friendly.

I've never owned a hot tub before and was slightly intimidated by how to keep the chemicals in check. Pool Patio and Spas was the only place I called that would not only deliver the tub, but also hook it up, fill it, and go through a …

Service is prompt, dependable, and the pool looks amazing every week.

Scott is always concerned with how the units are running and seamless when he comes you don’t even know he’s there gets a job done and he’s gone. I’ve had other pool …

I've been using Pool Patio & Spas for years for my pool. I've used them for opening and closing, repairs, testing water quality, and buying chemicals. Scott is great, definitely an expert I trust for questions on pumps, maintenance or …

Very friendly, professional and helpful. They sold me what I needed for my pool, and nothing I didn’t need. Customer service was second to none!

We, my wife and I, use our Hot Springs Hot tub almost daily. This is our second Hot springs Hot Tub (the first we left with a home we sold). The staff at Pool Patio & Spas we helpful, friendly, and knowledgeable. They followed up on our …

Staff was really friendly and did a wonderful job cleaning out our hot tub. Also was very knowledgeable and helped answer all of our questions!

Pool Patio and Spa Quality of service is Exceptional! They go well beyond my expectation, always ready to help with Smile. I will recommend them without any reservation. Anil

Pools Patios & Spa did an above excellent job

In setting up our new Spa at our home. They had to negotiate the spa downhill for about 50 feet and then install it between a brick column and the house leaving 3 to 4 inches on each side. They…

Our family has been using Pool Patio and Spas for decades. Support them by being loyal to businesses dedicated to providing the best products and services to their customers. They are always kind, helpful, and honest. Join the happy …

Great folks to deal with. They was able to obtain parts and made repairs promptly.

Friendly staff. Great communication and easy to work with.

Every one is friendly and knowledgeable. I have worked with 2 other pool companies and and horrible experiences. I want to give praise to Scott who was able to solve a problem other companies couldn't fix or wouldn't fix. THANK YOU.

The nicest people and always so helpful!! I won’t go anywhere else!!

I very much appreciate the service I get from Pool Patio & Spas. The employees know their business and it makes it nice for customers.

The pool looks great, they solved our problem. The crew was professional and thorough Thank you

The folks at PP&S have been perfect! It’s like dealing with family. A laid back approach with great service. Jobs are always done right and on time. I recommend PP&S to all my friends.

Great prompt service

Pools, Patios, and Spas (especially Chris) is amazing. When shopping for a hot tub, everyone said the dealer can make or break your experience, because you will deal with them for service of your hot tub. I am so grateful we chose this …

Was looking for some chlorine tablets in fort Wayne Indiana nobody has the 1-in tablets stopped in at pool patio & spa inc. and the gentleman there was very professional very polite and very helpful didn't have what I was looking for but …

I have not been into this place since I was a kid going with my mom for pool chemicals and they are still the friendliest people to work with. I am new to the pool maintenance world and appreciate them taking the time to explain what is …

Staff is always friendly and very knowledgeable about pools and spas. Competitive pricing on supplies. Check them out for yourself.

It went great. Very good customer service. We shall return for our spa needs. Thanks.

Good people always helpful!

Found a hayward pump when other pool places would say there was none available, highly recommend pool patio and spas!

Our Olympic pool is 26 years old. I knew we were in trouble this spring when the water level was below the skimmer. The skimmer and filter were cracked due to improper winterizing. Scott and Spencer came down and assured us it was fixable. …

We were very pleased with how quick they got us on their busy schedule.

Scott and Spencer replaced the skimmer and filter top on our above ground pool that were damaged by ice due to an improper closing from another pool company in Ft. …

Great customer service and very knowledgeable!! Thank you.

You are always so friendly and helpful. Thank you

Excellent company with excellent staff — highly recommend them

They are great to work with. They do a great job.

Very helpful and courteous, not pushy on buying anything.

They did well cleaning my spa. Always terrific!

Kindnesses and you always remember my name I like that as a customer! It always great love the new 👀

Very knowledgeable Pool and Spa experts. They have great American made products and the new showroom is amazing! Highly recommend.

We appreciate their service and knowledge!

Highly recommend. Chris went out of his way to help us.

Shanna was super helpful and got me all the pool parts I was needing. Friendly and fast, I highly recommend!

Chris was good and did a great job solved the problem

Professional staff that answered all of our questions!

Very helpful and very knowledgeable!

Always friendly and helpful every time I enter the store

Good product and service. Staff makes me feel important!

Great service. Great prices. Locally owned.

The team returned for a slight noise and fixed it in a timely manner!

Everyone there was very knowledgeable and made the buying process easy !

I would highly recommend Pool Patios and Spas to anyone interested in a hot tub. My wife Sandy and I enjoyed meeting and working with Shanna when selecting the right hot tub for our family. She was very knowledgeable and helpful as we …

Excellent service from start to finish, The whole group from sales service and installation was great help in making my 1st hot tub purchase!

Always a pleasure dealing with anyone at Pools,Patio and Spa..Today it was Chris who helped install my Hot Tub many years ago...Great employee!!!

We were in the market for a hot tub and we had no idea where to start but we had a budget in mind. Scott got us set up with the perfect model for our family the team showed up when they said they would installed it flawlessly without …

We’ve been using Pool Patio & Spas for 13 years. Always reliable, always timely and thorough. We can always count on them to take of our spa needs. Chris and his team are professional and respectful of our property and the prices for …

They helped us secure a temporary heating element for our hot tub, and performed the required fix to get our tub back in working order. Excellent customer service!

Great people great place to shop. Truckers no problem being unloaded.

What a great place. Excellent management.

Good Folks, responsive and fairly priced!

These guys are very good at customer service. Had scheduled some elements to be replaced and the elements had went bad before the scheduled date. Due to the inclement weather that was forecasted, and knowing there was no heat to my spa …