Very impressed!!! They found and supplied pool parts that I struggled to find. Professional and friendly!
Gary, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you with your pool in the future. We appreciate you!
We came in about 15 minutes to close and the associate helped us get started with getting all the chemicals we needed for our spa. Great service
Lee, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
This is the only place I will go and get my chemicals etc everyone you deal with there are always so nice and tell you exactly what you need if your not sure!!!
Patricia, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
Reached out Pools & Spas through website parts for an older pool. They replied quickly with information that I was in need. I able to order the parts through them and as
They promised the parts arrived on schedule.
I so pleased with the …
read moreLarry, thank you so much for your kind words about our staff! We love helping all of our customers – and look forward to helping you in the future. We appreciate you!
We always use these guys for our pool. Scott goes above and beyond especially with opening or closing, he's been at our house at 7 /8 at night to make sure it's up and running for season! Definitely call them!
Mary, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
We love that the people that work there know us by name. They make us feel so important. Their products are incredible and if we have any questions about the chemicals, we can bring by in a sample of the water and they can explain how to …
read moreMaria, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come! Happy Hot Tubbin'
I have only excellent things to say about Pool Patio and Spas.
I recently (2019) purchased and had installed a new Hot Springs Grandee hot tub that unfortunately developed a leak immediately after installation. Chris and his competent team…
read moreJohn, thank you so much for letting us know how we are doing. It is a pleasure having you as part of our family of happy hot tubbers! Keep enjoying that hot tub.
These people are always very polite and extremely helpful. Bought a couple of pools from them and just got a hot tub this spring. Highly recommend them.
Nancy, thanks for joining our family of happy hot tubbers. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
Pool Patio & Spas customer service is exceptional! Our hot tub was purchased when we moved to Indiana in 2012 & this was the FIRST component ever replaced. It’s never been shutdown and after Pool Patio and Spas came out this week, it’s …
read moreRob, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
When you purchase a spa, you are really purchasing the spa dealership also. Pool, Patio and Spa are the best in the city and will be there way after the sale and installation.
Gary, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your hot tub for many years to come! Happy Hot Tubbin'
If you want a dealer that provides service with knowledge. This is the place the customer service is TOP notch. Jack, you rock! My tub was delivered and set up and ready to use all by pool and patio & spa. I know nothing about chemicals, …
read moreJodi, thanks for joining our family of happy hot tubbers. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
As usual a very friendly and helpful outcome. There are not very many businesses anymore that make you feel good about doing business with them! Thanks!
Rhonda, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
I purchased my above ground pool in 1999 from Pool,Patio and Spa. The pool is still standing with the original frame and liner. Any question, needs they have always been there.
Debra, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Scott is the greatest when it comes to service! Shanna in the office is sweet and as helpful as they come! I they have been in charge of my pool and hot tub service for years!
Austin, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool and hot tub for many years to come!
Went in with questions about our pool, walked out with great help and advice from these guys. Super friendly and helpful. Great experience!
Shaun, thank you so much for the 5 star review! We appreciate the feedback! We look forward to helping you with your pool for many years to come!
Jack is awesome-knowledgeable and very kind! I love my hot tub. I feel that hot tubs are not a luxury, but a necessity as I use mine twice a day!
Karen, thanks for letting us know how we are doing. We appreciate the feedback! We look forward to helping you with your hot tub for many years to come!
I have been doing business with Pool Patio and Spas for several years and have never been disappointed in their service, parts, or supplies for my hot tub. They have been wonderful!
Thank you Janet for choosing us to care for your hot tub. We appreciate it, keep enjoying your hot tub!
We have had our Hot Springs hot tub for seven years and have received the most amazing service. They really do care about their customers and do the best they can. I would highly recommend them for any spa or pool. We also bought our …
read moreThank you for your five star review! We look forward to helping you with your pool and hot tub for many years to come!
Scott represents them really well. He takes care of our entry fountains as if you were walking in to his business. He lets me know if there is anything wrong or if there is something he would like to try.
He stays on top of any issues and …
read moreThankyou for the review. Your satisfaction is important to us. Looking forward to our continued relationship.
I have been a customer with Pool, Patio & Spas for almost 35 years! Nothing but the best from the previous owners to the present owners!
David, we appreciate your kind words. It has always been a pleasure working with you. We are still under the same ownership but plan on offering you and everyone else the same great service when the transition takes place. Thanks again and keep enjoying your spa!
These guys are great at taking care of business. I had a breaker kick out and they got to me the next day had a breaker in the truck and it was fixed quickly. So glad to have my hot tub back running. Thanks Chris
You are very welcome Dave. We appreciate the great review. Keep enjoying your hot tub.
I appreciate their in stock products! We needed to close our pool TONIGHT and they had our pool cover in stock. And I love the convenient location, five minutes from our house. I’ll definitely stop in during pool season next year!
Support …
read moreThank you for your five star review! We look forward to helping you with your pool for many years to come!
I have used Pool and Patios for years. Scott has always taken good care of me and his staff is great too. He has went above and beyond on two occasions for me, three if we want to get technical. Saved me coming home to a disaster dealing …
read moreThank you for your five star review! We look forward to helping you with your pool this season and many years to come!
We were very pleased with how quick they got us on their busy schedule.
Scott and Spencer replaced the skimmer and filter top on our above ground pool that were damaged by ice due to an improper closing from another pool company in Ft. …
read moreFrom the moment I walked into the showroom to look at the selection of hot tubs on display, until my new Azure hot tub was installed & I was trained on the operations & care, everyone I met, discussed features & processed the sales …
read moreDenny, We appreciate your kind words. I am glad that you are enjoying your new spa. Thank you for allowing us to meet your expectations and don't hesitate to reach out with any questions or concerns. All of us at Pool Patio and Spas are here to assist you with all of your hot tub needs.
My mother has been using Pool Patio & Spas for a few years since buying her used hottub. She told me they were always quick to schedule her appt. Responable in price and very knowledgeable. The first issue we have have with our hottub I …
read moreSonya, thank you for the great review. It was a pleasure helping you out. We hope you enjoy your new to you hot tub for many years.
Staff is always excellent when helping a customer. Have always been more than pleased with their knowledge and willingness to go above and beyond to help solve the any problems..
Thank you for your five star review! We look forward to helping you with your pool this season and many years to come!
I have a 15 year old Bullfrog 3 person hot tub. The control board went out and parts were no longer available. Chris Krammer found a spa pack that would work with my tub. He installed the spa pack and top side control in record time. then …
read moreBob, thanks for the great review. It was a pleasure helping you give your hot tub a little more life. We look forward to helping you in the future.
Best pool service company in Fort Wayne! Straight forward and will not over sell you on unnecessary products. Exceptional service. Cannot recommend highly enough.
Thank you for your five star review Steve! We look forward to helping you with your pool this season and many years to come!
New owner of a very old spa. Tripping the breaker with a chance of freezing that night, PP&S got to me so quickly, was super friendly and informative, and had me back up and running before they left. One hundred percent satisfied and newly …
read moreCorey thank you for the great review and letting us put some new life into your old hot tub. Enjoy it and happy hot tubbin!
Chris and team did a great job getting out to my house to fix the hot tub. There were multiple problems and he got them all fixed. He was doing in it cold, windy and wet conditions and I appreciated that.
Nate, thank you for the great review and letting us put some new life into your old hot tub. Enjoy it and happy hot tubbin!
This is our third hot tub we have purchased from Pool, Patio and Spas. They stand behind their product and give great service if an issue arises.
Susie, we appreciate your continued business and enjoy keeping you in hot water! Thanks again for all the years you have trusted us to care for your hot tubs.
Purchased last year’s model for a significant discount. Didn’t feel pressured to buy anything. I like that they send somebody out before the install date just to check things out and make sure there won’t be any issues. Delivery was fast …
read moreThank you for the great review Adam! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Shana is amazing! She was so very helpful. The process was smooth as well. She let our son come in and enjoy the hot tub in the showroom. The set up for the hot tub was quick and the electrician they referred was great too! We love our hot …
read moreThank you for the great review Chelsea! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
Excellent and prompt service . We will always use their maintenance for any of our Spa needs
Jeff, you have trusted all of us at Pool Patio and Spas for a long time to care for your hot tub. We appreciate you and hope you get to keep making memories for many more years in your hot tub!
Went in just window shopping. Staff member was very courteous and not pushy. They sell hot springs tubs which are rated well and they appear to stand by them. They definitely convinced me to come to them when we are ready. Thx again.
Thank you for your review. We are a no pressure company. We invite everyone to visit our showroom to take a look for themselves. When you are ready, we are ready.
I recently purchased a Hot Spring Envoy. I got lucky and they had one on the floor that was available and they had it delivered and installed within 2 weeks. Most places had a substantially longer wait time. They also scheduled the …
read moreThank you for the great review David! It was a pleasure working with you. I hope the new hot tub will give you and your family many years of enjoyment!
They always have very capable, nice owners to help you. They helped me immediately to fi d all the chemical Susie's and test strips that I was looking for for my spa to keep it perfect and fresh !
Thanks for that great review Diana. We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.
This company has went above and beyond my expectations. I have had trouble w my hot tub for 3 months and they have came and worked on it multiple times. First it was a heater, then a sensor, and then a clogged filter. It has been running…
read moreJason, all of us at Pool Patio and Spas Inc. appreciate you choosing us for your hot tub repair needs. I am glad we were able to keep you in hot water! Please reach out if we can be of further assistance.
Great place to work with when you have with a spa or are looking to purchase one.Experienced a water leak in my 23 yr.spa that is inside the Home and was able to send pictures to Chris and he came out, repair the items that I need fixed …
read moreBob, it has been a pleasure keeping your hot tub running all of these years. We appreciate you and look forward to keeping your hot tub running.
We have been getting pool supplies here for several years and now use some of the pool services. Love this company they never try to sell you products you don't need they are very knowledgeable. Great customer service and friendly and …
read moreWe will be here for you for many more years to come! Thank you for being a long time customer! Hope to see you soon!
Pool Patio and Spas has provided me A+ service for my residential hot tub. They are super friendly, highly experienced and most knowledgeable about all things related to my outdoor spa. They have provided a repair to my electrical …
read moreMari Anna, we appreciate the great words and confidence you have in us. I will let Jack know. It is always a pleasure speaking with you. Keep enjoying your great hot tub!