Reviews | Pool, Patio & Spas

We have had our hot tub for over 18 years! The few times it needed service was prompt and successful every time. Never once has Chris suggested we need to get a new hot tub. Great place to buy and be taken care of for years!

Just posted a 5 star rating for your company. You've earned it.

We have been a customer for years. We bought our hot tub from them several years and they made the experience very positive. Since that time we have needed their help and advice on several items and they have always been super helpful and …

Extremely satisfied with my first experience with Pool Patio & Spas, Inc. I was in need of a part for my pool pump and could not find one locally. No one was able to get a part in less than 10 days, but Pool Patio got it for me the next day…

Everything went very well and I love my hot tub 😌

I went to Pool, Patio and Spa for a part for my intex inflatable pool. I was quickly supplied a part that was not available online. The charge was the same as the price online and was good quality!

Absolutely love the care of your associates.

Pool Patio & Spas helped out so much. This year when our inground pool was opened, it was very cloudy and the chlorine wasn’t registering although there had been a lot of chlorine put into the pool. We struggled with this problem, multiple …

Reached out Pools & Spas through website parts for an older pool. They replied quickly with information that I was in need. I able to order the parts through them and as

They promised the parts arrived on schedule.

I so pleased with the …

I am very happy with the very kind and helpful people at Pool Patio & Spas. They always go out of their way to help me. If they don't have what I want they always do every thing they can to find it for me. As for me I don't …

Sales rep was extremely knowledgeable, helpful and courteous. Will be returning to Pool Patio and Spa for future supplies for our pool.

I would recommend this company to everyone ! Such great people who care and listen ! Especially Scott, what an awesome fellow !

Thanks for coming out so quickly and fixing our problem ! Excellent service, you both deserve a raise. I know the chocolates were not enough!'... 👍

Fast, friendly service. Very helpful!

Very professional and helpful. Always appreciate going the extra mile to help maintain and older unit. Thanks so much.

Staff is knowledgeable and friendly. Doesn’t try to sell products that are not needed.

I learned something today and your salesperson was very helpful.

I learned something today and your salesperson was very helpful.

CHRIS WAS VERY RAPIDLY RESPONSIVE AND REPAIRS WERE COMPLETED WITH HIS EXCEPTIONAL KNOWLEDGE ABOUT PRODUCT.

excellent service and help. thanks!

The people there are very knowledgeable.

These folks were fantastic to work with. Very friendly on the phone and in person as I was shopping for a spa. They were able to make a delivery and install within a few days of me deciding to purchase. They were able to put me in a …

These guys are GREAT. Super knowledgeable and friendly. Wonderful to work with and ready to help when problems arise. We count on Scott to help keep the pool running all summer!

Awesome service and they also carry local honey. Great for those spring time allergies for you and your dog!

Scott is great! We just bought our house last fall, and he did a great job orienting us to our pool and getting it set up for the year.

I moved in to a house with an inground pool 2 years ago. Never had a pool before so I had no clue how to maintain it. I overpaid 2 other places first that didnt do great work and were not helpful when I asked them to teach me the basics. …

Friendly and courteous service.

Went to Pool Patio and Spas to get seals for a pool pump and Chris informed me that I would also need an additional part.

He got it ordered and delivered to my home when he was in the area, all within a week …

Needed some plumbing parts for my hot tub. Very helpful and got me all the correct pieces!

Ordered spa products by phone and picked up the next morning, via a handoff at the door! Great service.

Knowledgeable, helpful, friendly & great customer service! I won’t go anywhere else!

You did a great job. Thank you so much

Pool Patio and Spa are top notch. Family feeling, been with them since I purchased my Hot tub over 10years ago. I trust nobody else except them for everything Hot Tub.

I called to see if they sold a special tool to replace a jet on my whirlpool tub. They did not sell them but offered to allow me to borrow the one they had for a very small deposit. I would recommend this place to anyone in need of pool or …

Amazing experience. Best customer service. Just all around your best option for hot tub and pools

Called for service and they were there within 1/2 hour. Fixed the problem I was having and helped with some others. Reasonably price for service call and done in 1/2 hour. Was able to order other parts that afternoon and pick up next day

Troubleshooting is fantastic whenever needed which isn’t often. Warranty is awesome! People are very honest and helpful, it’s more about getting a future customer than a sale. Our tub is 21 yrs. old, just changed the 1/4 hp small pump and …

Fast hot tub repair without any hassle. Scott is a true professional.

They always treat us SO good !!!!

Staff was both courteous and knowledgeable. All questions were answered, and when few concerns were expressed, they were addressed promptly. From initial consultation to final installation, they were very professional and helpful. Highly …

Very helpful and the best price I found!

Friendly and helpful as always

Going on my 4th year working at pool patio and Spas I would say I never worked for a company that cares about your well-being as much as here they treat me with respect and I never thought I would find a family and a job at the same time so…

Went in for chemicals,,,got so much more,,,,Chris n Shanna are knowledgeable, helpful, and wonderful people to work with❤❤❤❤

Always fast, friendly service...greeted at the door. Had my merchandise loaded in my car while I was paying. Great place to go.

Great staff, great service, great prices... Simply great company

Great Company with quality products and service! Highly recommend.

Go there ,great deals on pool chemicals

Great service!

PP&S has serviced our pool for nearly 15 years. Excellent service.

I have only excellent things to say about Pool Patio and Spas.

I recently (2019) purchased and had installed a new Hot Springs Grandee hot tub that unfortunately developed a leak immediately after installation. Chris and his competent team …

The service is unparalleled to anyone in town. Scott is knowledgeable and caring and kind. He goes above and beyond to make sure our pool looks nice. My office even called him for help with the water feature at Promenade Park and he took …

Love our Hot Springs spa from Pool Patio and Spas. They helped us pick out the right model for our space, gave us a good deal, and were very helpful in bringing the spa to us at the appropriate time. Their expertise in maintenance and …

Kindnesses and you always remember my name I like that as a customer

Most definitely would recommend you!!!

Pool water has never looked better. Need some maintenance completed equipment..thanks guys! Great job

You guys are awesome specials Scott he solves all my needs!

Fast service, there when you need them

Love this place!

Pool Patio and Spas is a great company to work for. I love the fact that we offer hot tubs to be used (not sold). As a service technician of 20 years here, it amazes me how our hot tubs are still performing and being used …

I have to say I was amazed that you had a new top for our 2004 spa. Thanks for being so helpful. Couldn't ask for better service. Thank you so much.

They have everything you need for pools and spa

We purchased a spa in December 2018 and have been nothing but satisfied. The staff were very knowledgeable and helpful, hepling us with every step in the process. We are pretty picky customers and they met all of our expectations. Thanks!

We bought a hot tub 6 years ago. The customer service here is fantastic! We were extremely happy with our purchase then and we still are! Always pleasant to work with. Our hot tub is one of the best investments we ever made!

Pool, Patio and Spas is a great company to work for! I take pride in helping customers find their perfect hot tub! Stop in and say hi, I would love to meet you!

Purchased our first hot tub here and it was an absolute pleasure. They were very informative and made the buying experience easy. We did a test soak and thought it would be awkward but they made it a very enjoyable experience. Installation …

When everyother store was trying to sell me a 400 dollar part to replace the old one, this store was the only one to give me options and saved me a lot of money. Friendly employees and I will continue to do my business here.

owned and ran by good trust- worthy people. customer service is the best!!

Pool Patio & Spas did a repair on our jetted tub and were very professional and a good price. I will use them again if a need ever arises.

Awesome and welcoming. Knows every product in and out

Friendly and helpful staff

Love this place! Reasonable prices and great staff!

The folks there were great and the products sold were shown beautifully. Pj

We purchased a hot tub from Pool Patio and Spas 13 years ago, and it is still working great! The staff is friendly and knowledgeable. The 2 minor repairs we have needed have both been under $200. We love our tub, but when we need a new one…

These are the best people to work with! Great job Bill & Donna on putting together a wonderful team to service your clients!

This is my second hot tub from this dealer. My other one served me well for 13 years and it was time to downsize, now that the kids have moved on. Love my new hot tub, just like I loved my old one. Donna and Bill have been great to work …

We purchased our spa 30 years ago and have had excellent service from the staff at Pool Patio & Spas. After all these years, they remember us and have been helpful and knowledgeable in addressing all our questions and spa needs. This is a …

After trying to find someone to work on my hot tub for 2 1/2 years Scott came and looked at it and had it going within a week. Thanks Pools Patio & Spas for sending Scott out. And thank you Scott for doing such a great job and being so …

After trying to find someone to work on my hot tub for 2 1/2 years Scott came and looked at it and had it going within a week. Thanks Pools Patio & Spas for sending Scott out. And thank you Scott for doing such a great job and being so …

Quality of the spa, price, scheduling, installation, post sale support (exchanged step color) as well as payment flexibility was outstanding. Actually could test the spa in their shop after hours! The spa is super easy to care for, exactly …

The pool was my late father's he past away 2 years ago. The pool sat for 2 years. It was in bad shape. Bill came out put new walls in. It needed a lot of cement work. Bill & Ron did wonders. They worked very hard. It looked great, even …

Very nice store with great inventory and a family feel.

My father past 2 years ago, pool sat for 2 years,it was in bad shape. Bill came out put in new walls, reshaped the angles to the new walls with cement. Put the new liner in. It fit like a glove. Today when old friends see the pool,they say…

This is the place to go.

Great very helpful

Donna and Bill were a pleasure to work with. Everybody on their team is so professional and courteous. Always stayed in contact for each step of our installation. So happy with our tub and covana.

Thanks again.

Nice sales people

Awesome customer service and a pleasure to do business with.

Staff is very friendly and doesn't try to get you too buy things you don't need.

If you are interested in a spa you must visit Pool Patio and Spa. I been a customer for over ten years, no problems with my spa whatsoever, but as years go by new models and features are developed which interested me and I traded my hot …

We had our hot tub for over 25 years and in a room connected to our bedroom. We enjoyed it all those years and have now moved it to our granddaughter's house for them to enjoy. Some people might think that having it inside would cause …

Nothing but good to say about Pool Patio and Spas! They've been more than helpful and went above and beyond for me. Chris was excellent to work with – very knowledgeable and professional. Would highly recommend Pool Patio and Spas – you won…

Our recent purchase of a hot tub has been the best experience ever. From the minute we walked in the door, we were 100% satisfied. From the test soak to the install, what a wonderful experience. All the staff is knowledgeable and friendly. …